單項選擇題

?Read the letter below about the company.

?Choose the best word to fill each gap from A, B, C or D on the opposite page.
?For each question 19-33, mark one letter (A, B, C or D) on your Answer Sheet.
Dear Shareholders,
2001 was a challenging but successful year for our company. We were (19) by one of the most brutal global economies in decades, as well as by the (20) of the tragedy of September 11. But our people (21) remarkably to these challenges. Thanks to the continuous upgrading, (22) and expansion of our model range, we were able to increase our share of a generally declining world automotive market from 13.1% to 13.5%. Sales (23) increased by 6.5% to 88.5 billion. The profit before tax of 4.4 billion increased by a disproportionately high amount, (24) the previous year's figure by 18.6%.
In 2001 we (25) eight new models and introduced numerous new engine (26) and equipment details. We will continue to expand global market (27) in the coming months and add to our model range with products.
In order to (28) the competitiveness of our company, in the next five years, we plan to Invest 31.2 billion in (29) assets in the Automotive Division. The average investment ratio over the next five years will be reduced from 8.1% to 6.7%, which is at the levels of oar competitors.
With our (30) brand and product portfolio, our skilled and (31) workforce, our commercial strength and our focus on (32) business, we expect to make further market sham gains for the coming year, while keeping oar competitive position strong.
We therefore ask you once again to place your (33) in us as you have in the past.
Yours sincerely,
J. O'Neil
Chairman
(19)
A.a(chǎn)fflicted
B.faced
C.tested
D.threatened
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單項選擇題

Questions 29-40

?Read the information about the communication of information in business.
?Choose the correct word to fill each gap from A, B or C.
?For each question (29-40) mark one letter A, B or C on your Answer Sheet.
A number of business people still believe that information is power and constantly question how (29) people need to know. As a result, they tell employees (30) as much as they think is essential (31) them to do particular jobs. Furthermore, (32) business people have been taught (33) to communicate effectively and (34) they communicate very badly at all levels.
Recent research shows that (35) most serious problems experienced by modern business are communication (36) Research has also shown that there is a clear link (37) good communication in a business and the motivation of the employees.
Newsletters and notices are not (38) It is the attitude and behavior. of business managers which (39) all the difference. Unfortunately, at present, a lot of employees do not believe all the information they receive from their managers (40) they feel that the managers themselves are out of touch with their staff.
(29)
A.much
B.many
C.far

單項選擇題

OPEN 7 DAYS A WEEK

Cash, check, or credit card
Shanghai Cafe
Authentic Chinese Cuisine
www.shangahicafe.com
Dine In or Take Out
FREE DELIVERY
999 E. Gulf Road
Belton, Missouri 64012
816-295-1288
Lunch and Dinner Special Plates
Served with Egg Roll, Crab Rangoon & Fried or Steamed Rice
Lunch: Monday through Sunday 11 A.M. - 5 P.M.
Dinner: Monday through Sunday 5 P.M. - 10 P.M.
Free Appetizer Present this coupon when buying any 2 dinner entrees and 2 drinks and receive a free appetizer.
(up to $6.95 value. Dine in only after 5 P.M.)
What is true about the Shanghai Cafe?
A.It is open every day.
B.It closes earlier on Sundays.
C.It does not accept credit cards.
D.It does not offer delivery service.