A.5
B.10
C.15
D.20
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A.orders for coresident deployments
B.orders for adding more seats
C.orders for upgrading from standard
D.orders with less than five seats
E.all orders require using the IPCC Express Configuration and Ordering Tool
A.IPC Resource Calculator
B.CTI Port Calculator
C.Configuration and Ordering Tool
D.CRS Applications Administration
A.equal to half the number of IVR ports
B.greater than the number of IVR ports plus the number of agent phones
C.less than or equal to the number of IVR ports plus the number of agent phones
D.twice the number of IVR ports plus the number of agent phones
A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
最新試題
Which should you check to verify that you have correct software product versions installed?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
Which tool or interface is used to configure debug parameters for log files?（）
The JTAPI provider is the IP address of the（）.
How does the CRS Server know that it has received an ASR-enabled contact? （）
Which three of the following are valid CRS deployment scenarios? （）