單項(xiàng)選擇題

How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? （）

A.Configure it as a Generated Prompt.
B.Configure it as a Random Container Prompt.
C.Configure it as an Escalating Container Prompt.
D.Configure it as a Concatenated Container Prompt

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單項(xiàng)選擇題

Which step would you use to get information about the number of contacts currently in queue?（）

A.Get Contact Info
B.Get Session Info
C.Get Call Contact Info
D.Get Reporting Statistics

單項(xiàng)選擇題

Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? （）

A.Menu
B.Get Digit String
C.Get Call Contact Info
D.Extended Get Digit String