單項選擇題

Which step would you use to get information about the number of contacts currently in queue?（）

A.Get Contact Info
B.Get Session Info
C.Get Call Contact Info
D.Get Reporting Statistics

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單項選擇題

Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? （）

A.Menu
B.Get Digit String
C.Get Call Contact Info
D.Extended Get Digit String

單項選擇題

In the CRS Application Editor, where do you start the debugger? （）

A.toolbar
B.Step palette
C.Design window
D.Variable window