A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
您可能感興趣的試卷
你可能感興趣的試題
A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
最新試題
How many Team reports are available on the Cisco Supervisor Desktop?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
Which of the following CRS upgrades are allowed?（）
Which tool or interface is used to configure debug parameters for log files?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
Which three of the following are valid CRS deployment scenarios? （）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）