A.利益與友誼兼顧原則B.平等互惠原則C.誠(chéng)實(shí)性原則D.針對(duì)性原則
A.提出的問(wèn)題應(yīng)突出重點(diǎn)B.提問(wèn)要直白,以免顧客聽(tīng)不懂C.提出的問(wèn)題要明確、具體D.所提問(wèn)題應(yīng)全面考慮