A、①描繪服務(wù)過(guò)程②細(xì)化峰、終時(shí)刻的客戶(hù)需求，優(yōu)化服務(wù)流程③尋找峰、終時(shí)刻
B、①細(xì)化峰、終時(shí)刻的客戶(hù)需求，優(yōu)化服務(wù)流程②尋找峰、終時(shí)刻③描繪服務(wù)過(guò)程
C、①尋找峰、終時(shí)刻②細(xì)化峰、終時(shí)刻的客戶(hù)需求，優(yōu)化服務(wù)流程③描繪服務(wù)過(guò)程
D、①描繪服務(wù)過(guò)程②尋找峰、終時(shí)刻③細(xì)化峰、終時(shí)刻的客戶(hù)需求，優(yōu)化服務(wù)流程