A.服務(wù)規(guī)范 B.崗位規(guī)范 C.禮儀規(guī)范 D.操作規(guī)范
A.真心實意 B.及時真誠 C.恰到好處 D.親切友好
A.20%-50% B.30%-50% C.30%-60% D.40%-60%