A.CRS Node Manager
B.CRS Engine
C.Cisco Recording
D.CRS Application Editor
E.Cisco Monitoring
F.CRS Repository Datastore, CRS Historical Datastore, CRS Config Datastore, CRS Agent Datastore
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A.It can be used in conjunction with another step.
B.It allows the application programmer into another section of the application.
C.Most of the Extended Get Digit String variables can be changed while the application is running.
D.It allows the entry of a Boolean expression for the Interruptible and Clear DTMF Buffer on Retry fields.
A.The subflow cannot call additional or "nested" subflows.
B.The subflow cannot transfer the contact to another resource.
C.The subflow has full contact control and can perform any action that the parent flow can perform.
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
A.The workflow has ASR steps in it.
B.The contact is on an ASR Dialogue Group channel.
C.The contact is on a JTAPI Call Control Group channel.
D.The contact is on a Cisco Media Dialogue Group channel.
A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
最新試題
The JTAPI provider is the IP address of the（）.
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
In a CRS cluster with Standby Servers, which of the following statements are true? （）
Which interface is used to configure debug parameters for log files?（）
Which three of the following are valid CRS deployment scenarios? （）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）