A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
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A.System Parameters Configuration
B.Cisco Unified CallManager Cluster Status
C.Date, Time, and Reason of Last Failure
D.Cisco CRS License Information
E.Cisco CRS Datastore Replication Status
F.Cisco CRS Component Activation
A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore
B.Cisco Recording
C.Cisco CRS Engine
D.Cisco Monitoring
E.Cisco CRS Node Manager
F.Historical Reporting client
A.Cisco MCS 78xx servers
B.Dell PowerEdge servers
C.HP DL Cisco certified servers
D.Acer Altos servers
E.IBM xSeries Cisco certified servers
F.Apple servers
A.The LDAP directory must have a secondary profile configured.
B.No special configuration is required. Cisco Unified CallManager maintains the failover.
C.The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.
D.There must be a second JTAPI user configured with an alternate range of CTI ports.
A.Cisco CRS 2.2 to Cisco CRS 3.5
B.Cisco CRS 2.2 to Cisco CRS 4.0
C.Cisco CRS 3.1 to Cisco CRS 4.0
D.Cisco CRS 3.5 to Cisco CRS 4.0
E.Cisco CRS 4.0 to Cisco CRS 3.0
F.Cisco CRS 4.0 to Cisco CRS 4.5
最新試題
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
What is the default filename for the component trace file?（）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
The JTAPI provider is the IP address of the（）.
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
Which three are core server software components for IPCC Express?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）