單項(xiàng)選擇題

Which of the following step libraries is included in the license for IPCC Express Standard? （）

A.ICM steps
B.e-mail steps
C.media steps
D.database steps

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多項(xiàng)選擇題

Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?（）

A.CTI port
B.CTI Route Point
C.agent skills
D.JTAPI user
E.CRS prompt language
F.ASR provider

多項(xiàng)選擇題

What are the components of the JTAPI Subsystem?（）

A.provider
B.CTI ports
C.call control groups
D.CMT Dialog Control Group
E.trigger
F.RM provider

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