A. Access Area
B. Backbone Area
C. Core Area
D. Distribution Area
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A. Advanced replacement on the next business day
B. Support for every Cisco Product
C. Cases Opened Via E-mail or Telephone at any time
D. Immediate Support from the Cisco TAC Engineers
E. NBD callback from a Specialized Engineer During Regular Business Hours
F. Support for low-end products only
A. Cisco Storage Solution
B. Cisco Threat Defense Solution
C. Cisco Trust and Identity Management Solution
D. Cisco Switching Solution
E. Cisco Content Networking Solution
F. Cisco Secure Connectivity
A. There is less risk through the implementation of proven solutions
B. Proactive planning enhances customer satisfaction
C. Thereare faster implementation of new business applications
D. Solution differentiation from the competition allows for premium margins
A. Integrated Services Routers
B. Firewall Appliances
C. Cisco Unified CallManager
D. Multilayer switch with enhanced image
E. Cisco Unity
F. VPN Concentrators
A. Next Business day hardware replacement
B. Application Software Upgrades
C. Automatic priority 1 TAC cases
D. Open a service request with the SMB TAC 24 Hours a day, 7 days a week
最新試題
Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）
What two are elements of the operational-efficiency Business Challenge?（）
If XYZ LTD needs to sign a contract that includes infrastructure design, deployment, support services and applications, what would be the best option?（）
Which three critical elements does the Cisco Integrated Security Incorporate?（）
XYZ LTD wants to connect Cisco IP Phones and Cisco Aironet Access Points to the network. The customer also wants to use the PoE features included in the Cisco Catalyst Express 500 Series Switches.Which two models can provide this features?（）
How many users does the Cisco Unity Express Solution Support When installed in the Cisco 2800 Family?（）
Which three are the components of the Cisco Services portfolio?（）
What are two components of the discovery guide in the Cisco SBR sales approach?（）
Which Cisco Products are covered under the Cisco SMB Support Assistant?（）
Which two management-software applications can you use to manage the Cisco Catalyst Express 500 Series Switches?（）