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單項選擇題

（）is software about the relation between the customer and the supplier in marketing.

A.Customer Relationship Management
B.Customer service
C.Sales planning
D.Distribution channel

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單項選擇題

If the goods is damaged or lost in the process of logistics, the shipper can（）to carrier.

A.claim
B.ask for pay
C.sue
D.fight

單項選擇題

（）is the function of loading goods in the pallet and wrapping it.

A.Package
B.Containerization
C.palletizing
D.sorting

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