A.客戶(hù)等待時(shí)間和交易速度 B.對(duì)客戶(hù)的尊重 C.客戶(hù)排隊(duì)放棄率 D.銷(xiāo)售時(shí)間和銷(xiāo)售量 E.客戶(hù)滿(mǎn)意度
A.開(kāi)放式問(wèn)題 B.封閉式問(wèn)題
A.營(yíng)銷(xiāo)業(yè)績(jī)與員工指導(dǎo) B.客戶(hù)至上 C.崗位行為規(guī)范,指導(dǎo)和表?yè)P(yáng)鼓勵(lì)等 D.服務(wù)營(yíng)銷(xiāo)相結(jié)合,實(shí)現(xiàn)雙贏